At Trio Crowns, customer satisfaction is our highest priority. If you’re not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 7 days from the date your order is successfully delivered.
To qualify for a return:
Product must be unused. Product must be in original condition. Original packaging, tags, manuals, and accessories must be included. Product should not show signs of damage caused by misuse.
2. Non-Returnable Items
The following products are not eligible for return:
Personalized or customized products Digital products Perishable goods Hygiene-sensitive products after opening Products marked as non-returnable on the product page
Please contact us within 48 hours of delivery with:
Order Number Product photographs Unboxing video (if available)
Our support team will review your request and provide a suitable resolution.
4. Refund Process
After receiving and inspecting the returned product:
Approved refunds will be processed within 5–7 business days. Refunds will be credited to the original payment method. Processing time may vary depending on your bank or payment provider.
